Frequently Asked Questions

Everything you need to know before you travel with Kanzal Holidays. Can’t find your answer? Our Kashmir experts are one call away.

Kashmir is beautiful year-round. Spring (March–May) brings blooming gardens and tulips, summer (June–August) offers lush meadows ideal for trekking, autumn (September–November) turns the chinars golden, and winter (December–February) is perfect for snow and skiing in Gulmarg. Tell us your travel dates and we’ll recommend the best experiences for that season.

Absolutely. Every itinerary we offer is a starting point — we tailor the destinations, hotels, duration and activities around your interests, pace and budget. Share what you have in mind and our local experts will craft a journey that’s entirely yours.

Simply send an enquiry through any package, hotel or the contact page, or call us directly. We’ll confirm availability within 24 hours, share a detailed quote, and secure your booking with a small advance — the balance is payable as per your chosen plan.

Yes. Kashmir warmly welcomes thousands of families and solo travellers every year. We travel the valley daily, work only with trusted local partners, and provide round-the-clock on-trip support so you and your loved ones are looked after at every step.

Our packages typically include handpicked stays, daily breakfast and dinner, private air-conditioned transfers, sightseeing with a licensed local guide, permits and 24/7 support. Each package’s detail page lists exact inclusions and exclusions so there are no surprises.

We offer a fair, transparent cancellation policy with tiered refunds based on how far in advance you cancel. Full details are on our Cancellation Policy and Refund Policy pages.